General conditions of sale (GTC)
General conditions of sale (CGV) & Legal notices
EDITOR
The site grainier.fr is the exclusive property ofauto-entrepreneur Anais Foul, who publishes it.
Anais Foul
Self-employed
66 Rue Fernand Esmieu
04150 MONTSALIER
Registered in the Trade and Companies Register of RCS Manosque under number 75238103800039; 4791A / Distance sale on general catalog
Intra -community VAT number: FR74752381038
Email address: contact@grainier.fr
Phone number: 07 52 04 07 16
Director of Publication : Anaïs Foul
Contact the publication manager: contact@grainier.fr
These GTCs have been generated free of charge by the communication company Kinic
General conditions of sale of products sold on grainier.fr intended for amateur gardeners.
Last update date 02.03.2023
Any order of products implies unreserved membership in these general conditions of sale, supplemented or fitted out by our special conditions, which cancel any opposite clause that may appear in the purchase conditions, purchase orders, or other commercial documents.
Article 1. Object
These conditions govern sales by Anais Foul, 66 rue Fernand Esmieu 04150 Montsalier
from Distance selling seeds, raw leaves, culture accessories.
Accuracy, completeness and news of information
The parties agree that the illustrations or Photos of the products offered for sale have no value contractual.
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or deciduous. The content of this site is provided for general information only and should not be considered or used as the only basis for decision -making without consulting more important, more exact, more complete or more current sources of information. If you trust the content of this site, you do it at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided only as a reference. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information it contains, whatever it is. You acknowledge that you are incumbent upon monitoring the changes to our site.
Article 2 - Price
The prices of our products are indicated in euros all taxes included (VAT not applicable, article 293b of the CGI), Unless otherwise indicated and excluding treatment and shipping costs. In the event of an order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import rights or state taxes are likely to be due. These rights and sums are not the responsibility of the company Anais Foul. They will be responsible for and fall under your full responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to find out about these aspects with your local authorities. All orders regardless of their origin are payable in euros. The company Anais FOUL reserves the right to modify its prices at any time, but the product will be billed on the basis of the price in force at the time of the validation of the order and subject to availability. The products remain the property of the company Anais Foul until the full payment of the price. Please note: as soon as you physically take possession of the products ordered, the risks of loss or damage to the products are transferred to you.
Article 3 - Orders
You can order: on the Internet: https://grainier.fr. Contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order. The company Anais Foul reserves the right not to register payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 4 - Validation of your order
Any order appearing on the website https://grainier.fr supposes membership of these General Conditions. Any order confirmation leads to your full and whole membership in these general conditions of sale, without exception or reserve. All of the data provided and the registered confirmation will be proof of the transaction. You declare that you have perfect knowledge. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of the information on your order and these general conditions will be communicated to you via the confirmation email address of your order.
Article 5 - Payment
Validating your order implies for you the obligation to pay the price indicated. The payment of your purchases is made by :
system Secure Paypal : in KNOW MORE
Payment banking : the buyer Select the products he wants to order in the "basket », He can modify them if necessary and indicate the place of delivery. The last step offers him to check the whole information, read and accept " conditions of sale "by checking the corresponding box, then invites you to validate your order by clicking on the button " Confirm the order ”. this last click forms the final conclusion of the contract. Of the validation, the buyer receives a order form confirming recording your order. In order to finalize his payment, The buyer must contact his bank to perform the transfer corresponding to the amount of his order to the account banking, whose contact details are communicated to the buyer. Upon receipt of the transfer, the order will be validated and The buyer will be informed by e-mail.
The order will be shipped after receipt of payment subject receipt of the transfer corresponding to the order.
To default in The seven calendar days, your order will be canceled.
Article 6 - withdrawal
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. The returns are to be made in their original and complete condition (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion can be likely to defeat the right of withdrawal. The return costs are your responsibility. In the event of the exercise of the right of withdrawal, the company Anais Foul will reimburse the sums paid, within 14 days of the notification of your request and via the same means of payment as The one used when ordering. Exceptions to the right of withdrawal In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: the provision of services fully executed before the End of the withdrawal period and whose execution began after express prior agreement of the consumer and expressly renouncing their right of withdrawal. The provision of goods or services whose price depends on fluctuations on the financial market escaping the control of the professional and likely to occur during the withdrawal period. The supply of goods made according to consumer specifications or clearly personalized. The supply of goods likely to deteriorate or expire quickly. The provision of goods which have been unconstruction by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market escaping the control of the professional. The provision of audio or video recordings or computer software when they were unicked by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications. Transactions concluded during a public bid. The provision of digital content not provided on a material medium whose execution began after express prior agreement of the consumer and expressly renouncing their right of withdrawal.
Article 7- Availablity
Our products are offered as long as they are visible on the site https://grainier.fr and within the limits of available stocks. For non -stored products, our offers are valid subject to availability from our suppliers. In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and refunded. In addition, the website https://grainier.fr is not intended to sell its products in large quantities. Consequently the company Anais Foul reserves the right to refuse orders for identical articles.
Article 8 - Delivery
The seeds are packaged in zip closure bags in polypropylene, the finest are also conditioned in sachets of crystal paper. Each sachet contains at least the number indicated and often more, especially for the finest.
Your seeds will be shipped by erased envelopes - Rectangles 9x14 cm format or 11x22 cm - 120g /m² or Bubble envelope :
Delivery "Letter followed" is from € 3.50, generally in 3 at 4 days worked.
Delivery "Colissimo" is from € 6.50 generally ensured in 2 to 3 Days Workers
Shipments are made from Monday to Friday (NoShipping Saturday, Sunday and holidays).
Delivery zone
The goods are shipped to the delivery address that the customer will have indicated during the order process. EN cases of entry error making delivery impossible by the carrier, Relaying costs will be borne by the customer. If the delivery is made impossible following an entry error, the order will be returned to Grainier.fr. The Customer may request their resition, at their expense, after payment of the latter or cancel their order and request their refund, with the exception of transport costs.
Delivery only in metropolitan France
Delivery time
The deadlines for preparing an order and then establishing the invoice, before shipping of goods in stock are generally maximum 48h/72h worked from the order by the Customer. These deadlines agree outside weekends or holidays and are not engaging.
An electronic message will be automatically sent to the customer when shipping goods, provided that the email address in the registration form is correct. Grainier.fr is not responsible in the event of an error in entering the client's email address. The latter will therefore receive neither confirmation message nor his order.
The responsibility of the transport period lies entirely to the carrier validated during the purchase. Grainier.fr can in no way be considered responsible for delivery delays. Transporters are also responsible for communication with the customer concerning the conditions of deliveries.
Shipping cost
During the ordering process, Grainier.fr indicates to the customer the deadlines and shipping formulas possible for the goods purchased. Shipping costs are calculated according to the type of goods shipped and/or the mode or delivery location. The amount of these costs will be due by the customer in addition to the price of the goods purchased. Deliveries is made exclusively by postal sending.
However, Grainier.fr reserves the right to select another shipping method for reasons of deadlines, weights, and value of the order. The selection of another shipping method by Grainier.fr can in no case call into question the payment of the buyer's participation in shipping costs.
Delivery time
We are a French company and we ship the packages from France by :
https://www.laposte.fr/Professionnel/Delais-Livrément-Affranchissement
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Letter followed, La Poste, is sent in 48/72 hours (indicative period) and in 3 days to the main European cities (indicative period).
For all goods, delivery is 4 to 5 working days (subject to stock availability (in accordance with article 5). This is an average delay depending on the destination and the availability of the article. The exceeding of this period cannot give rise to any Cancellation of the order, no reduction in the price paid by the buyer, and any payment for damages. However, and in accordance with the provisions of article L.121-20-3 of the Consumer Code, In the absence of delivery at the end of a period of thirty days from the following day when the customer placed his order, he will be able to cancel his order at no cost. The sums which have been taken from it will be reimbursed to him.
Delivery terms
The package will be given to the customer according to its validation of choice offered during the purchase.
The shipments are made from Monday to Friday (NoShipping Saturday, Sunday and holidays).
Delivery problems
In the event of non -delivery of the package by post, the buyer must inform Grainier.fr via the section " Contact ". We will then open a survey of the services concerned. An email indicating that an investigation is open to you. The final response deadlines of the carrier vary from 15 to 30 days. If the package is found, it will be sent to the customer according to the usual procedure. If the package is declared lost, the order will be reimbursed as soon as possible.
FREQUENTLY ASKED QUESTIONS
Article 9 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In the event of non-compliance with a product sold, it may be returned, exchanged or reimbursed. All complaints, exchange or refund requests must be made by email within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be reimbursed to you on the basis of the price billed and the return costs will be reimbursed to you on presentation of the supporting documents. The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in article 6.
Article 10 - Responsibility
The products offered comply with the French legislation in force. The responsibility of the company Anais Foul cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with local authorities the possibilities of importing or using the products or services that you plan to order. In addition, the company Anais Foul cannot be held responsible for damage resulting from improper use of the purchased product. Finally the responsibility of the company Anais Foul cannot be engaged for all the drawbacks or damage inherent in the use of the Internet, in particular a breakdown of service, an external intrusion or the presence of computer viruses.
Article 11 - Applicable law in case of disputes
The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will be the only competent.
Article 12 - Intellectual property
All elements of the site https://grainier.fr are and remain the intellectual and exclusive property of the company Anais Foul. No one is authorized to reproduce, exploit, rebroadcast, or use any title, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext is strictly prohibited without an express written agreement of the company Anais Foul.
Article 13 - Personal data the Company Anais Foul reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as to improve the services and information that we send to you. They can also be transmitted to the companies which contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
https://grainier.fr/politique-de-confidentialite
Article 14 - Archiving proof
The company Anais FOUL will archive orders and invoices on a reliable and lasting support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The Company's computerized registers Anais Foul will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.